Privacy policy

Return and Exchange Policy

If you wish to return an item, please contact us by e-mail or phone within 3 days of receipt.

If the item is damaged during shipping, defective, or if you receive a different item than you ordered, we will pay for the return shipping.

If the product is returned for any reason by the customer, the customer is responsible for the return shipping costs.

About refunds

We will transfer the money to your designated account within 3 days after we confirm the arrival of the returned product.

Contact information for returned products

Phone number: 027-352-8866

Email address: info@nipph-group.jp

Return address: 〒370-0013

1400-17 Hagiwara-cho, Takasaki-shi, Gunma